Field Service Engineer
Danaher
- Ar'ar, Al Hudud ash Shamaliyah
- Permanent
- Full-time
- Advanced troubleshooting, installation, preventative maintenance, and servicing of analyzers for the assigned installed base. Maintain tools and test equipment to ensure they are properly calibrated.
- Complete assigned Regulatory Field Action Notes and Technical updates within the specified due dates and meet all applicable regulatory requirements.
- Install our analyzers and conduct customer user training as required.
- Identify and participate in sales opportunities such as new contracts, contract renewals and new analyzer and IT Solution sales.
- Order and manage spare parts cycle time by accurately recording spare parts used on service jobs.
- Comply with company regulations, guidelines, policies, and compliance requirements.
- University graduation in biomedical engineering, mechanical/electromechanical engineering, electronic engineering, or equivalent qualification.
- 3-5 years of relevant experience as a field service engineer in healthcare industry in Medical & POC devices/Diagnostic equipment, expert in troubleshooting, Networking/connectivity setup and IT system upgrades.
- Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
- Working with SQL database, Java, Mirth.
- Working with Microsoft Office Tools & CRM.