Service Engineer
Zahrawi Group
- Riyadh
- Permanent
- Full-time
- Adhere to all Zahrawi Policies & Procedures as applicable.
- Regular and timely plan preventive maintenance to meet Health Authority/Quality Control policies and regulations.
- Ensure that all preventive maintenance is done for all machines.
- Installation of all the products trained on.
- Arrange pre-installation requirements for free commitment or local supply of Instrument ordered.
- Ensure that the machines are installed properly to avoid any issues with the customer.
- Regular and timely corrective actions for breakdown calls
- Arrange deliveries of spare parts received in stimulating time.
- Sell and promote the service contract for the different product handled.
- Develop a good customer relationship.
- Achieve the target revenue for the whole year.
- Support the Lab Technicians with any application related work that is needed.
- Attend the training when scheduled / required.
- Timely filling of the weekly report
- To support service coordinator in the preparation of the Health Authority/Quality Control documents for new installations
- To update the database of instruments with the service coordinator
- Coordinate with Sales team regarding the technical information and pre installation site visit.
- Any appropriate sales lead / info to be shared with Sales team.
- Weekly Reporting to Line Manager.
- Education: Bachelor's degree in Electrical Engineering/ Mechanical Engineering
- Experience: 5+ years experience in analytical lab equipment.
- Job Specific Skills: Effective Communication skills & Good English - Time management skills - Problem Solving Skills - Good analytical skills- Excellent computer skills in Ms. Office - Ability to work under pressure - Customer Centric personality.
- Additional Details: Candidate will be based in Riyadh and should be willing to travel as per business needs.