FM Consultant - Hard Services - Talent Pool (KSA)
Serco
- Riyadh
- Permanent
- Full-time
- Support the Senior Facilities Manager inclusive of all Hard FM aspects in the development of the Facilities Management Strategy of the project which formulates part of the overall Estate Operational Management Strategy of the project including but not limited to:
- Health, safety and environment.
- Back of House areas, including office space, storage, support rooms etc.
- Front of house areas, including public access.
- Building maintenance units (BMU) and storage.
- Review current CAFM systems available in the market and make recommendations
- Outlining the facilities management strategy of individual assets
- Outlining the facilities management master plan and delivery program.
- Advice and recommendations from a services delivery perspective on all issues raised.
- Review and comment on facilities/asset management aspects of documentation and reports related to the Project.
- Development of specifications with regards to O&M Manuals
- Assist & support the wider Serco team in the development of Estate Management tender documentation from an FM perspective.
- Providing the required and necessary input with regards to Hard FM expertise & know-how
- Document and develop expectations of the stakeholders in terms of service levels and facilities management services deliverables that can be drawn or implied from the client's documentation.
- To assist with any functional requirements
- Ensure implementation an adherence for all event wide policies and procedures.
- Promoting and recommending innovation best practices and green technologies in accordance with standards.
- Providing expertise, recommendation and know-how with regards to all Hard FM services to provide support to the Senior Facilities Manager in delivering Serco's contractual obligations including but not limited to:
- Building Maintenance
- CCTV Systems
- Access Systems
- Air Conditioning
- Fire Safety
- Structural Maintenance
- Heating & Ventilation Systems
- Mechanical & Electrical Services
- Carry out other duties as directed by the Programme Director or member of the senior management team.
- 12+ years' experience, two years of which were in a similar role working within a highly dynamic and complex environment, with specific experience related to Hard Services facility management operations.
- Experience in managing Teams within the Facility Management industry.
- Experience in working with multi-agency stakeholder.
- Background in facilities management and operations
- Excellent verbal and written communication and presentation skills
- Ability to build a network across teams and key external stakeholders.
- Communicates well and consistently from Senior Management
- An understanding of Facility Management contractors in the KSA
- Experience in working with Government partners.
- Collaborates well with other business functions and a good integrator.
- Methodical thinker, with superior guest service focus Knowledge of international event or large facility operations
- Standard office software proficiency, Microsoft Project I Visio an asset
- Fluent in English (reading and writing), Arabic or other second language preferable
- Project Management
- Effective communication
- Ability to make difficult decisions.