Application Engineer

• Regular travel to deliver services on customer locations throughout the KSA and Middle East region. Percentage of travel is between 25%-50% percent of the time.

• Work with Sales Managers and System Engineers to promote Client’s professional services to Client’s customers.

• Assist PS Project Managers during pre-sales process in preparing and reviewing

• Proposals, presentations and Statements of Work (SOW) for professional services engagements

• Work closely with the customer in understanding requirements, identifying a strategy for meeting the customer needs, problem identification, analysis and re-creation.

• Design, develop & execute test configurations to cover functional, scalability, performance, system testing and characterization for L2-7 technologies including wireless solutions using Ixia Test Equipment and Applications.

• Lead in test script design, bulk automation and test execution.

• Provide analysis of test results

• Perform day to day management of assigned projects, manage customer relationships and ensure customer delight. Achieve customer satisfaction and support metric goals, SLAs

• Interface with Ixia departments (support, engineering, product marketing) to resolve or work round issues in timely manner.

• Keep abreast of Product and Technology developments to ensure that latest solutions are used to enhance customer experience.

• Effectively work and communicate with worldwide support and engineering team

Bayt