Workforce Management Analyst

• Work on ES email and CRM system to raise the BU requests, follow up with Employee and Manager for their process Work on Manual letters - to issue special format letter basis approval to ensured end to end close up of all activities
• Work on people’s services email and communication with all stakeholders, to ensure delivery of all Requests.
• Responsible for the timely and correct employee data people Hub and SAP data entries, tracking system and background checks to ensure there are no delays.
• Manage employee files in terms of collecting, scanning, archiving and updating as per company standards
• Responsible of all HRO services delivery and control to submitted during our SLA timeline.
• Focus on providing high-level customer satisfaction and on continued customer satisfaction and quality. Display a proactive and creative attitude.
• Create timely reports and trackers as per request from Line manager.
• Attend and document employee disciplinary cases once assigned by line manager

Bayt