Responsibilities- Provide technical support and assistance to employees and customers who face technical problems.- Identify the tools and supplies required to carry out the work of supporting employees and customers and solving the problems they face.- Save data and information related to all technical support work and operations and work to classify and arrange them based on the approved practices.- Preparing, submitting work reports and documents and archiving them.Qualifications-Diploma degree or equivalency. -3 years experience in Technical Support.