Dell System Administrator and Support Specialist

• Install, configure, and maintain Dell servers, storage systems, and networking equipment.
• Monitor and manage the performance of Dell systems, identifying and resolving any issues or bottlenecks.
• Implement and maintain backup and recovery solutions for Dell systems, ensuring data protection and business continuity.
• Create and manage user accounts, permissions, and access controls within the Dell infrastructure.
• Collaborate with other IT teams to ensure seamless integration and optimization of the Dell infrastructure with other systems and applications.
• Provide technical support and assistance to end-users, troubleshooting and resolving any issues related to Dell systems.
• Proactively identify opportunities to improve the performance, reliability, and security of the Dell infrastructure.
• Maintain comprehensive documentation of system configurations, procedures, and troubleshooting steps for knowledge sharing and future reference.
• Stay updated with the latest Dell technologies and advancements, recommending and implementing improvements to enhance system performance and efficiency.

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience as a System Administrator with a focus on Dell systems.
• Strong knowledge and hands-on experience with Dell server, storage, and networking equipment.
• Experience in implementing and maintaining backup and recovery solutions for Dell systems.
• Proficiency in managing user accounts, permissions, and access controls within the Dell infrastructure.
• Knowledge of networking concepts and protocols, including TCP/IP, VLANs, and routing.
• Experience with security measures and best practices for Dell system administration.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve issues promptly.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members and end-users.
• Relevant certifications such as Dell EMC Certified System Administrator or equivalent certifications are desirable.
• Arabic Speaking

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