IT Business Analyst CRM
Antal International Network - IME
- Riyadh
- Permanent
- Full-time
- Collect high level requirements
- Independently work with both business and technical teams to define business requirements and obtain approvals
- Create test plan and cases to ensure the solution meets business objectives; identify test data scenarios
- Validate test results and assist with issue resolution
- Demonstrated ability to define and document requirements / use cases
- Background in telecommunications CRM
- Technical background (data analysis, software development, testing)
- Excellent verbal and written communication skills
- Creative problem solving
- Excellent client relationship skills
- Experience with Agile methods and tools
- Five plus years of experience in Telecom Service Provider industry
- Bachelors degree