HR Operations Supervisor

  • Riyadh
  • Permanent
  • Full-time
  • 2 months ago
JOB TITLEHR Operations Supervisor - (KSA)REPORTING TO (TITLE):HR Director (KSA)LOCATIONKSA, RiyadhDEPARTMENTHuman ResourcesMAIN PURPOSEThe HR Operations Supervisor handles the administrative aspect of the HR Department and provides support in the department's functional areas, which include the day-to-day activities, employee data management, payroll administration, benefits administration, HR Policy development, compliance with the labor law, employee onboarding, employee relations, HR system management.RESPONSIBILITIESOn boarding and Orientation of New Employees
  • Full responsibility for on boarding and orientation process.
  • Prepare employment contract of selected candidates.
  • Initiate and monitor pre-employment screening of selected candidates.
  • Communicate visa requirements to new expat employees upon acceptance of offer.
  • Coordinate visa application with PRO upon receipt of complete requirements.
  • Upon receipt of visa, communicate and confirm joining date of new employee to respective manager.
  • Prepare all necessary arrangements before arrival of new employee (if applicable), i.e. flight, temporary accommodation, airport pick-up, orientation book.
  • Request settling in-allowance and accommodation payment for new employee (if applicable).
Off boarding
  • Communicate exit process to employee upon receipt of resignation letter.
  • Send clearance form to service delivery departments for terminated employees not serving notice period upon receipt of termination letter.
  • Coordinate with PRO for cancellation/transfer of visa of leaving employees.
  • Request release of final payment once clearance of leaving employee is confirmed.
  • Follow-up new visa for employees staying and transferring to other Richemont companies.
  • Prepare draft calculation of final settlement for payroll processing.
  • Prepare EOSB documents.
  • Prepare Service/Experience Certificate
  • Prepare the Off-boarding Checklist and ensure the clearance is completed before the departure.
Health and Life Insurance
  • Addition and deletion of Life insurance for employees and Health insurance for employee and family.
  • Act as focal point of contact for all insurance companies.
EOSB and Pension Payment
  • Prepare file for KSA Pension Fund payment to be sent to Finance for payment processing.
  • Request payment transfer to Finance for Saudi /GCC Pension Funds.
  • Support in periodical testing of EOSB and Finance accruals.
Payroll
  • Full responsibility for payroll first level review and payroll run.
  • Prepare employee file checklist of new joiners for payroll.
  • Provide list of employees eligible for annual ticket payment every month for payroll processing.
  • Date Quality on monthly basis
Reach
  • Upload announcement on Reach, such as birthdays, promotions, news, changes, staff sales, etc.
General Administrative tasks
  • Prepare requested employee letters.
  • Prepare and maintain HR employee files in both shared folder as SAP System.
  • Check and process staff purchase submitted by employees.
  • Send probation forms to managers to be completed for new employees. ( HRBP)
  • Maintain Employee Visa and Work Permit List. (GR)
  • Respond to employees' inquiries regarding policies, procedures and programs.
  • Ad hoc requests from HR team.
Drive operational excellence and continuous improvement
  • Recommend new approaches, policies and procedures to promote HR best practices
  • Propose key business process improvement initiatives to reduce time spent on transactional HR activities
Educational BackgroundLevel of education and professional qualifications and/or specific occupational training required.
  • Bachelor's degree in Human Resources, Business Administration or related field
  • CIPD, PHR, SPHR certification is a plus
Technical/Work-based Skills or specific knowledge (Must Have)This relates to the skills specific to the job, e.g. language fluency, etc
  • Fluency in both Arabic and English
  • Saudi national as per Saudi labor law
  • Previous experience as HR generalist
  • Proficient in Microsoft tools
  • Experience in SAP HR &Workday is a plus
ExperienceThis could include a minimum period of experience or specific(ensure period stated is appropriate and not unnecessarily excessive)
  • 5+ years of experience in HR Operations, preferably in HR Operations, Employee services and Payroll or similar role.
  • Solid understanding of retail business requirements
  • Strong knowledge of HR best practices, employment laws and regulations
  • Strong knowledge in competency based recruiting
  • Excellent communication, interpersonal, and leadership skills and time Management, detail oriented.
Personal Skills/AttributesGeneral characteristics required to do the job effectively
  • Strong business acumen
  • Positive Attitude
  • Effective team player
  • Ability to work under pressure
  • Strong problem solving skills
  • Ability to build strong relationships with business leaders and employees
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team environment
  • Demonstrated ability to handle confidential and sensitive information
KEY INDICATORS:
  • 1 HR Executive - FTE
  • 1 PRO - FTE
  • 1 HR Intern
  • 1 HR Temp
IMPACT & AUTONOMYLevel of autonomy (select the most appropriate)Apply working methods and instructions, controlled every day to every week.Subject to practices and procedures covered by defined policies, and supervisory review. Autonomy controlled ~ every month.Defines recommendations and proposes optimization solutions in a less structured environment. Subject to broad practices and procedures covered by functional policies, achievement of a circumscribed operational activity, and to managerial direction. Freedom in the use of the means to achieve 3-6 months projectsSubject to functional policies and goals and to managerial direction of a general nature. Freedom in the use of the means to achieve up to 12 months projects

Richemont

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