Food and Drinks Director - The Hotel Galleria
Hilton
- Jeddah, Makkah
- Permanent
- Full-time
- Manage all Food and Drinks Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train and develop the Food and Drinks team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, and Payroll
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Develop menus with other members of Food and Drinks team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Carry out annual and mid-year appraisals with Managers under your responsibility
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations and all health and safety legislation
- Management and/or supervisory Food and Drinks experience
- Able to meet financial targets
- Ability to comply with all Food and Drinks brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Degree in relevant area
- Passion for delivering exceptional levels of guest service