L&D Consultant | Product & Sales - BYD | Al Futtaim Automotive
Al-Futtaim
- Riyadh
- Permanent
- Full-time
- Develop and deliver engaging training to ensure that all distributor and company policies and procedures are adhered to, in line with Academy quality standards and stakeholders approval
- Coach, Train and Mentor Delegates as well as Academy Associates.
- Create and encourage positive, energetic, memorable and productive learning environments for all delegates/participants.
- Complete Pre and Post training assessment for knowledge gained to promote continuous improvement.
- Embed eLearning material into training programme, create eLearning material and online assessments
- Ensure active promotion and continuous improvement of staff and customer engagement activities.
- Work closely with the Brand to develop training that enhances business performance, measure such performance and make adjustments to programmes to continually improve.
- Ensure Health, Safety & Environment (HSE) management system requirements and SOPs are implemented in the area of responsibility.
- Ensure that HSE training awareness are undertaken for self and team members as required by HSE management system.
- Provide support during Internal/External Audits and take necessary corrective actions against audit findings.
- Participate in HSE incident investigation as appropriate and ensure corrective preventive actions are adequately taken and closed out.
- Responsible for delivering and managing all components of delegate progress through to certification.
- Arranging and conducting competency testing and arranging and invigilating examinations
- Develop training content and material and implement for all staff in distributor and retail market.
- Maintain learner records and update reporting details, with emphasis on protecting learner & customer data.
- Maintenance and development of training aids and equipment.
- Actively promote a safe and clean working environment in accordance with current legislation.
- Manage training needs analysis of the business and advise according to market trends and distributor guidelines.
- Assist with the orientation, training and coaching of staff, management and other stakeholders to increase efficiency within the workplace
- Ensure the successful implementation of distributor commercial training, fix it right activities, value chain and Brand training activities.
- Monitor, review and implement occupational health and safety, operational standards, technical support training activities.
- Conduct dealer visits as required to identify individual training requirements and complete post course evaluations.
- Support all branches with training in relation to support in terms of campaigns, service schedules and new model launch activities.
- Ensure compliance with respective Brand requirements and adherence to all distributor policies, related to training.
- Support external company training by-way-of material development and subsequent delivery.
- Promote eLearning culture and incorporate e:earning into training programme
- Coaching skills
- Influence and Negotiation
- Advanced Excel/PowerPoint Knowledge
- Instructional Design
- Bachelor's degree or equivalent in Education, Management or Engineering
- Knowledge of adult learning processes, instructional design techniques, best practice learning tools and evaluation methodologies
- Working knowledge and understanding of Automotive processes and systems
- A minimum of 4 years' experience in training design, delivery, assessments and training technologies.
- Ability to provide outstanding customer service
- Ability adjust priorities and structure time wisely in a fast paced environment